Privacy and Cookies Policy

Lake Area Tech, LLC.

 Effective Date: January 1, 2025
 Last Modified: January 1, 2025

Introduction

This Privacy and Cookies Policy outlines Lake Area Tech, LLC ("we," "our," or "the Company") practices regarding the collection, use, and disclosure of information from users who access our website at [latminn.com, lakeareatechmn.com] ("Site") or otherwise share personal information with us (collectively, "Users").

By using the Site, you consent to the collection, storage, use, disclosure, and other processing of your personal information as described in this Privacy Policy. We encourage you to carefully read this policy and use it to make informed decisions.

1. Grounds for Data Collection

We process personal information based on the following legal grounds:

  • To fulfill our contractual obligations and provide our services.
  • To protect our legitimate business interests.
  • To comply with legal and financial regulatory obligations.

2. Information We Collect

We collect two types of information:

2.1. Non-Personal Information

This includes non-identifiable data related to User activity and device usage, such as:

  • Browser type, operating system, and language preference.
  • Pages viewed, browsing activity, and interactions.
  • Technical diagnostics and usage statistics.

2.2. Personal Information

This includes identifiable data voluntarily provided by Users:

  • Device Information: IP address, geolocation, unique identifiers, and activity-related data.
  • Registration Information: Full name, email address, phone number, physical address, and other details submitted via forms or account registrations.

3. How We Receive Information About You

We collect information from various sources:

  • When you voluntarily submit personal details to register or request services.
  • When you interact with our Site.
  • From third-party services, such as analytics providers and customer support platforms.

4. How We Use the Information

We use collected data for:

  • Analytics: Understanding website traffic and improving our services.
  • Marketing: Sending promotional materials and service updates.
  • Customer Support: Assisting with inquiries and troubleshooting via Zoho Desk.
  • Security & Fraud Prevention: Protecting our Site and users from malicious activity.

Additionally, we may share information with trusted third-party providers for:

  • Hosting and operating our Site.
  • Storing and processing data on our behalf.
  • Marketing and personalized advertisements.
  • Statistical and analytical purposes.

5. User Rights

Users have the right to:

  • Access and request a copy of the information we hold about them.
  • Request corrections to inaccurate data.
  • Request deletion of their information.
  • Object to or restrict processing of their data.
  • Lodge a complaint with a regulatory authority.

To exercise these rights, contact our Data Protection Officer at connect@latminn.com.

6. Data Retention

We retain personal information as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our policies. Retention periods depend on the type of information collected and the purpose for its use.

We may rectify, update, or remove incomplete or outdated information at our discretion.

7. Cookies and Tracking Technologies

We and our trusted partners use cookies and similar technologies when you visit our Site.

7.1. What Are Cookies?

A "cookie" is a small text file stored on your device to enhance functionality, improve user experience, and enable analytics.

7.2. Types of Cookies We Use

  • Session Cookies: Temporary cookies used for site navigation, deleted when you close your browser.
  • Persistent Cookies: Stored for a set period to remember preferences for future visits.
  • Third-Party Cookies: Used for analytics and marketing (e.g., Google Analytics, Zoho Desk, and Zoho SalesIQ).

Cookies do not contain personally identifiable information, but data collected may be linked to personal details for better service delivery.

7.3. Managing Cookies

Users can control or delete cookies through browser settings. However, disabling cookies may impact website functionality.

For more details, visit www.allaboutcookies.org.

8. Third-Party Services & Data Collection

We use third-party tools to enhance our services, including:

  • Google Analytics: Tracks website usage data.
  • Zoho SalesIQ & Zoho Desk: Provides customer engagement and support services.

These third parties have their own privacy policies governing data collection and use.

9. Data Security

We take security measures to protect collected information, including:

  • Industry-standard encryption.
  • Secure data storage practices.
  • Access restrictions and authentication mechanisms.

While we strive for security, no online transmission is 100% secure, and we cannot guarantee absolute data protection.

10. Data Transfers Outside the EEA

If we transfer data outside the European Economic Area (EEA), we ensure compliance with applicable data protection laws by:

  • Transferring data only to countries with adequate protection.
  • Using legal agreements to safeguard data.

11. Advertising & Marketing

We may use third-party advertising technologies to serve targeted ads.

Users can opt out of third-party ad networks via:

We also provide email marketing opt-out options in every promotional email.

12. Corporate Transactions

In the event of a sale, merger, or transfer of business assets, we may share user information with acquiring entities. The new entity will assume the rights and obligations as described in this policy.

13. Minors’ Privacy

Our Site is not directed at children under 18, and we do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us at connect@latminn.com to request its deletion.

14. Updates to This Policy

We reserve the right to update this Privacy and Cookies Policy periodically. Material changes will be effective immediately upon posting the revised policy on our Site.

Your continued use of the Site after modifications signifies your acceptance of the updated policy.

15. How to Contact Us

For questions about this Privacy and Cookies Policy or to exercise your rights, contact us at:

📧 Email: connect@latminn.com
📞 Phone: 320-444-8324
🏢 Address: 301 South Highway 23, Suite 16, Spicer, MN 56288